Applications are available under Documents and Forms on the right-hand side of this page, at your local school, and also in our office. They will need to be signed by the parent, student and the school. Bring the completed application to our office, and we will determine the type of device you will need.

Monthly internet service fees are due before the 10th of each month. 

A $5.00 late fee will incur after the 10th of each month if payment is not received. 

An interruption in service will occur if payment is not received within 28 days. 

If you are a student, you may be eligible for the student discount. 

The Student Discount form is located on this page and also at the KingsNet Internet Help Desk. 

• Indoor unit activation fee: $50.00, Student Discount applied $25.00
• Outdoor unit activation/installation fee: $100.00, Student Discount applied $50.00
• Monthly internet fees Indoor and Outdoor: $30.00, Student Discount applied $15.00 each month

All bills and additional information will be sent to the email address required on the application.

We accept cash, checks, or money orders. You can not pay your bill over the phone or online.

However, if you have online banking you may set up Bill Pay through your bank using your customer ID# and our billing information, which you can get by contacting us.

If you have any questions you may contact us and our Help Desk Specialists will assist you. We will do our best to help you over the phone. If a technician is required we will schedule you an appointment.

Q: When is my bill due?
A: Your bill is due the first day of each month. If not paid by the 10th, a five dollar late fee will incur.

Q: Do you send paper bills?
A: We no longer send paper bills through the US mail. You will receive your bill via email. 

Q: What can I do if I don't have an email account?
A: If you don't have an email account you will need to create one. If you're not sure how, we have provided a link under our Quick Links section under Email Setup Assistance, which will assist you in creating an account.

Q: Do you provide a router?
A: We no longer provide routers with the service. You must provide your own router. When purchasing a router, make sure not to purchase a cable modem/router. You will need a wireless router that meets the 802.11 wireless LAN standard.

Q: How can I pay my bill if I can't make it in during your hours?
A: If you are unable to make it to our office during business hours, there is a slot on the left side of the door which you can place an envelope with your payment that has your name/address  and/or customer ID written on it. 

Q: My bill says I'm past due, but I just paid. Why is that?
A: Your bill arrives by email four weeks in advance of being due.  The following month's charges are due by the first of next month.

Q: Can I pay my bill over the phone or online?
A: We do not accept payments over the phone or online. However, if you have online banking, you can set up a Bill Pay through your account using your customer ID and our billing information.

To our KingsNet Customers,

Our Office is open. We are doing our best to accommodate each one of our customers. We are following the CDC’s recommended guidelines to keep our employees and customers safe. In addition, we are taking the following precautions with our employees: We require our customers to wear masks or facial coverings, we encourage you to wash/sanitize your hands before coming into our establishment, and most importantly please stay at home if you are feeling sick. All employees will be conducting a daily health assessment before entering the building. All Help Desk employees are required to have a face mask. Employees will sanitize and disinfect shared surfaces frequently. To ensure employees and customers maintain distance, we will be placing decals on the floor to direct traffic flow, a limit of two customers in at a time, and we will not be allowing customers to use shared common areas such as bathrooms. We have also provided a contact-less payment slot, at our main door. (envelopes are provided) We are carefully monitoring the situation. The most important thing is to make sure we conduct business in a safe environment. If you have specific questions not addressed here please feel free to reach out to us or on our email at Info@kingscoe.org and/or by telephone 559.589.7030.

We look forward to seeing you,
KingsNet