- Kings County Office of Education
- Homepage
Notice
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Due to hardware failure; our customers located near the Central School District will experience some internet outage for the next few days. Please know we are working diligently to expedite the repairs. We apologize for any inconvenience this may cause and we thank you for your patience.
Update: We have resolved the issue causing internet outage. If you are still having issues, power cycle your equipment by unplugging the POE cable and plugging it back in if you have a unit on the roof, or toggle your power switch on the back of your indoor unit. If you continue to have issues after power cycling, please give us a call.
Coronavirus (COVID-19): We're committed to our Customers, Employees and Community
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To our KingsNet Customers,
We will be re-opening our office on Monday, June 15th, 2020. We will be doing our best to
accommodate each one of our customers.
How we are re-opening:
We will be following the CDC’s recommended guidelines to keep our employees and
customers safe. In addition, we are taking the following precautions with our employees:
We require our customers to wear masks or facial coverings, and encourage to wash/sanitize
your hands before coming to our establishment, and most importantly please stay at home if
you are feeling sick. All employees will be conducting a daily health assessment before
entering the building. All Help Desk employees are required to have a face mask. Employees
will sanitize and disinfect shared surfaces frequently to ensure employees and customers
maintain distance, we will be placing decals on the floor to direct traffic flow, a limit of two
customers in at a time, and will not be allowing customers to use shared common areas such
as bathrooms. We have also provided a contact-less payment slot, at our main door.
(envelopes are provided)
We are carefully monitoring the situation. The most important thing is to make sure we
conduct business in a safe environment.
If you have specific questions not addressed here please feel free to reach out to us or on our
email at Info@kingscoe.org and/or 559.589.7030.We look forward to seeing you,
KingsNet
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Updated Support Hours
KINGSNET SUPPORT SERVICE
BY APPOINTMENT ONLY
(7:00A.M. – 4:00P.M.)
CONTACT US BY PHONE /EMAIL
559.589.7030/559.589.2505
INFO@KINGSCOE.ORG
SERVICIO DE APOYO KINGSNET
SOLO POR CITA
(7:00 a.m. - 4:00 p.m.)
CONTÁCTENOS POR TELÉFONO/
CORREO ELECTRÓNICO
559.589.7030 / 559.589.2505
INFO@KINGSCOE.ORG
About Us
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KingsNet is honored to provide Kings County students and their families with safe and reliable High-Speed Internet. Supporting our community to achieve a higher education is our main priority. We strive to inspire ongoing success in the classroom and further extend a positive learning environment at home enriching the lives of all our users. You are eligible for an Internet account through the Kings County Office of Education if you meet one of the following criteria:
- PreK-12 student or staff in a Kings County Public or Private School
- You are a paid employee of a Kings County Public or Private School
- County of Kings Employee
- Teachers/Substitute Teachers or KCOE Retiree
- Public School Board Members
- Island School District resident
- You are a graduate of a Kings County High School and are attending college
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Application Process
Applications are available under Documents and Forms on the right-hand side of this page, at your local school, and also in our office. They will need to be signed by the parent, student and the school. Bring the completed application to our office, and we will determine the type of device you will need.
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Internet Fees, Prepaid Service
Monthly internet service fees are due before the 10th of each month.
A $5.00 late fee will incur after the 10th of each month if payment is not received.
An interruption in service will occur if payment is not received within 28 days.
If you are a student and qualify for free or reduced lunch, you may be eligible for the student discount.
The Student Discount form is located on this page and also at the KingsNet Internet Help Desk.
- Indoor unit activation fee: $50.00, Student Discount applied $25.00
- Outdoor unit activation/installation fee: $100.00, Student Discount applied $50.00
- Mobile unit activation fee: $50.00, Student Discount applied $25.00
- Monthly internet fees Indoor and Outdoor: $30.00, Student Discount applied $15.00 each month
- Monthly internet fees Mobile Unit: $40.00, Student Discount applied $20.00 each month
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Billing Information
All bills and additional information will be sent to the email address required on the application.
We accept cash, checks, or money orders. You can not pay your bill over the phone or online.
However, if you have online banking you may set up Bill Pay through your bank using your customer ID# and our billing information, which you can get by contacting us.
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Help Desk
If you have any questions you may contact us and our Help Desk Specialists will assist you. We will do our best to help you over the phone. If a technician is required we will schedule you an appointment.
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Frequently Asked Questions
Q: When is my bill due?
A: Your bill is due the first day of each month. If not paid by the 10th, a five dollar late fee will incur.Q: Do you send paper bills?
A: We no longer send paper bills through the US mail. You will receive your bill via email.Q: What can I do if I don't have an email account?
A: If you don't have an email account you will need to create one. If you're not sure how, we have provided a link under our Quick Links section under Email Setup Assistance, which will assist you in creating an account.Q: Do you provide a router?
A: We no longer provide routers with the service. You must provide your own router. When purchasing a router, make sure not to purchase a cable modem/router. You will need a wireless router that meets the 802.11 wireless LAN standard.Q: How can I pay my bill if I can't make it in during your hours?
A: If you are unable to make it to our office during business hours, there is a slot on the left side of the door which you can place an envelope with your payment that has your name/address and/or customer ID written on it.Q: My bill says I'm past due, but I just paid. Why is that?
A: Your bill arrives by email four weeks in advance of being due. The following month's charges are due by the first of next month.Q: Can I pay my bill over the phone or online?
A: We do not accept payments over the phone or online. However, if you have online banking, you can set up a Bill Pay through your account using your customer ID and our billing information.
Directions
Documents and Forms
Contact Us
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Phone:
English (559) 589-7030
Español (559) 589-2514Email:
info@kingscoe.orgAddress:
443 Greenfield Ave
Hanford, CA 93230
Hours Of Operation
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Monday - Friday
7:00 am - 4:00 pm
